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COVID-19: Boots UK update on stores

08 April 2020
Feature Healthcare

Boots UK’s priority is to support the NHS, ensure access to a pharmacy for every community, and look after our amazing and selfless colleagues as they serve on the front line to support our patients and customers. 

The locations where people need Boots have changed fundamentally in the last few weeks. For example; airport stores and central London stores near offices have very few people visiting them, while local community pharmacies are seeing more than double the number of people requiring prescriptions. We need to make sure that we have enough colleagues playing their vital role where it’s currently most needed and that we can send home those colleagues who are working in stores that are not busy. To achieve this, we are temporarily closing a small number of stores that are very quiet at this time.

As with other front-line healthcare workers in the NHS, we have seen higher absence recently, and have therefore asked our pharmacy, healthcare, and store management colleagues working in quieter stores to help our teams in nearby busy pharmacies, or, where this is either not needed or not possible, to stay safe at home.

There are over 2,400 Boots stores across the UK; we will temporarily close around 60 stores by next Wednesday 15 April 2020. The closing stores are typically in city centre or shopping centre locations and are usually within a few minutes’ walk to the next closest Boots pharmacy. Customers will be able locate their nearest stores by visiting

A spokesperson for Boots UK said:

“All over the country, we are working tirelessly to support the NHS and to provide our customers with the advice, healthcare, medicine and products that they need. We are committed to being there for the people that need us and we will not leave a community without a pharmacy. We would like to thank our colleagues for their work and our customers for their support and generosity.”

Our senior pharmacy team, including our Chief Pharmacist, Marc Donovan, also issue daily advice vlogs which can be seen here.

Further detail

From Thursday evening, 25 London stores will temporarily close, with a further 35 UK wide stores due to close on the evening of Tuesday 14th April. All customers, and any prescription services, will be directed to the nearest alternative Boots, which in most cases is a short walk away. The full list of closing stores, together with the nearest alternative store can be found below.

Any customers who have existing deliveries or prescriptions to collect at any of the affected stores, will be contacted over the course of the next few days. We will update them on the best way to manage their prescriptions moving forward, including details of the nearest alternative Boots pharmacy. Customers can also find out further information about store locations and opening times on

Stores that will close from Friday 10th April 2020

Closing store

Nearest store

London Stratford City


Covent Garden Long Acre

Piccadilly Circus

London WhiteCty SC Ariel

Shepherds Bush

London 193 Oxford St

Sedley Place

London Piccadilly

Piccadilly Circus

London 508-520 Oxford St

Sedley Place

London 16 Tottenhm Ct Rd

120 Tottenham Court Rd

London 100 Oxford Street

Sedley Place

London Canary Whf Jubile

Canada Place , canary Wharf

London Moorgate Hghst


London Cannon Street

Gracechurch St

London 302 Regent St

Sedley Place

London Monument

Gracechurch St

London Fenchurch Street

Gracechurch St

London Farringdon Road


London Strand temp store


London Paternoster Sq


London New Bridge St

Fleet st

London Canary Whf Cbt Sq

Canada Place , canary Wharf

London Houndsditch

Gracechurch St

London 211Tottenhm Ct Rd

120 Tottenham Court Rd

London High Holborn


London Victoria Crdnl Pl

Victoria St

London One New Change SC


London Liverpool St Stn



Stores that will close from Wednesday 15th April 2020

Closing store

Nearest store

Manchester Trafford Ctr

Trafford Retail Park

Leeds Trinity

Leeds Merry centre

Gateshead Metro Centre

Team Valley

Edinburgh 101Princes St

Shandwick Place

Liverpool Clayton Sq Sc

Liverpool Church St

Dartford Bluewater Park


Bristol Cribbs Causeway

Bradley stoke

London Charing Cross Stn


London Victoria Place

Victoria Station

London Kings Cross Stn

St Pancras

Lond Kings Cross Station

St Pancras

Birm New Street Stn

Birmingham Bull ring

Liverpool Lime St Stn

Liverpool LDN Road

Newcastle Central Stn

Newcastle Blackett St

Reading Station Ovr Brdg

Reading station

Edinburgh Waverly St Stn

Shandwick Place

London Marylebone Stn

Baker st

London Bridge Station

Hays Galleria

Newcastle Airport AS


Glasgow Airport AS


Birm Airport BS


Leeds Bradford AS


Aberdeen Airport Airs Dp


Heathrow T2 BS arrivals

T2 Airsides

Heathrow T3 AS

Heathrow T5

Heathrow T3 BS depart

Heathrow T5

Heathrow T4 BS arrivals


Heathrow T4 AS

Heathrow T5

Gatwick South AS lower

Gatwick South

Newry Buttercrane Sc


Caerphilly Castle Court


Ballymena Fairhill Sc


Stockport Peel Sc

Stockport Merseyway

Newry The Quays Sc


Belfast Great Nrthn Mall

Donegal place



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Boots is the UK’s leading health and beauty retailer with over 52,000 team members and 2,100 stores, ranging from local community pharmacies to large destination health and beauty stores.*

Boots serves its customers and patients for life as the leading provider of healthcare on the high street and the UK’s number one beauty destination. It offers an unrivalled depth and breadth of products, which incorporates its extensive own brand range and innovative portfolio of brands, including No7, the UK’s No1 skincare brand, Soap & Glory, Liz Earle Beauty and Sleek MakeUP.

2024 marks Boots’ 175th anniversary year. Founder John Boot opened a herbalist store in Nottingham in 1849 to offer an affordable alternative to traditional medicines. His son Jesse expanded the business to become a modern retailer and the biggest chemist in Britain. Throughout its history, Boots has listened, learned and innovated, and it continues to challenge itself to improve its products and services every day.

Boots is part of Walgreens Boots Alliance, which is a global leader in pharmacy-led, health and wellbeing retail.  More company information is available on

*Figures accurate as of 30 November 2023