You are here: Home Newsroom Features Colleagues and “cobots” work side-by-side at Boots UK Burton Warehouse

Colleagues and “cobots” work side-by-side at Boots UK Burton Warehouse

28 November 2019
Feature Brand

Colleagues at Boots UK’s Burton Warehouse are getting a helping hand this Christmas from 135 new “cobots”, which will help deliver 3 million items to customers over the Black Friday season[1].

The collaborative robots work alongside colleagues by carrying orders between picking stations, cutting down the distance the warehouse teams have to walk and improving productivity.

Boots is gearing up to its biggest ever online Black Friday. It will see six times the average number of orders per week during the period and colleagues in 300 of its stores are picking orders to anticipate the increase in demand on

Warehouse colleagues welcomed the cobots by giving them names such as Hal, Botty McBot Face, and Seb, after Boots UK’s Senior Vice President and Managing Director, Seb James.

Alan Penhale, Interim Director of Supply Chain, Boots UK, said: “Our new cobot colleagues are ready to help with Black Friday, where we expect to pick around 3 million items over the 2 week period. Our warehouse team absolutely love the cobots – who have all been given names. They make the warehouse a calmer, more productive place and are also 2-3 times faster than manually pushing trolleys long distances, saving our teams from having to walk quite as far.”


[1] Thursday 21 November – Monday 2 December 2019


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Boots UK is the largest pharmacy-led health and beauty chain in the UK and its purpose is to champion everyone’s right to feel good. With over 2,200 stores and a team of around 51,000 colleagues, of which approximately 5,600 are registered pharmacists, the Boots brand has been at the heart of local communities across the UK since 1849. Boots UK is committed to providing exceptional customer and patient care and being the first choice for pharmacy, beauty, healthcare and wellness, alongside offering its innovative portfolio of product brands, including No7, the UK’s No1 skincare brand, Soap & Glory, Liz Earle, Sleek MakeUP and YourGoodSkin.

Boots UK is part of Walgreens Boots Alliance (Nasdaq: WBA) – a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. More company information is available at