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Boots launches out of hours shopping slots

12 November 2020
News Healthcare

Boots has created over 31,000 quiet shopping slots for those who want to pick up the items and advice they need whilst the store is quieter, or for those who cannot make it to store during the day, such as key workers.

The 45-minute bookable slots are available outside of normal store hours and are being offered to customers, including teachers and NHS frontline staff, who may want to shop in store but are not able to visit during usual opening hours. Customers will be able to shop the whole store, and services such as advice from expert pharmacists, prescription collection and access to medicines will also be available during these times.

The quiet shopping slots need to be pre-booked on, with slots available throughout November and December in 83 stores nationwide.*

Tracey Clements, Chief Operating Officer at Boots UK, says: We have created a safe space for our customers and key workers, who may still wish to do some of their shopping in person. Voted the safest retailer on the high street, the health and safety of our customers and colleagues is the most important thing to us, so we are offering this service to allow customers access to our stores when they are quieter or at times when they are available. As always, our colleagues will be on hand to help customers find what they need and make sure shopping in store is as safe, quick and pleasant as possible.”

Named an essential retailer by the government, Boots stores will remain open throughout the lockdown to ensure that communities have access to everything they need, including healthcare, medicines, prescriptions and pharmacy services and advice. Whilst in store, customers will be able to safely purchase additional products from the rest of the store, including baby, beauty and gifting ranges**. Comprehensive safety measures remain in effect.

For those customers still wanting to shop from the comfort of their home, Boots has also doubled its capacity on The website will continue to operate 24 hours a day and customers can get free home delivery on orders over £30.

Visit to book a quiet shopping slot at selected Boots stores.


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Boots UK is the largest pharmacy-led health and beauty chain in the UK and its purpose is to champion everyone’s right to feel good. With over 2,200 stores and a team of around 51,000 colleagues, of which approximately 5,600 are registered pharmacists, the Boots brand has been at the heart of local communities across the UK since 1849. Boots UK is committed to providing exceptional customer and patient care and being the first choice for pharmacy, beauty, healthcare and wellness, alongside offering its innovative portfolio of product brands, including No7, the UK’s No1 skincare brand, Soap & Glory, Liz Earle, Sleek MakeUP and YourGoodSkin.

Boots UK is part of Walgreens Boots Alliance (Nasdaq: WBA) – a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. More company information is available at