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WBA launches 2020 CSR Report with a special broadcast event

19 February 2021
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Last Wednesday (10 February), we celebrated the launch of the 2020 WBA CSR Report “At the Heart of Health” with a special one-hour live broadcast “Health and Humanity: Lessons from the Global Frontline”, hosted by Bloomberg Media Brand Experience, where we shared and shone a light on stories of inspiring action from across our global organisation.

The virtual broadcast featured opening remarks from Stefano Pessina, Executive Vice Chairman and CEO, WBA and Ornella Barra, Co-Chief Operating Officer and Chair, Corporate Social Responsibility Committee, WBA and hosted discussions with leading industry experts on Pharmacy and Health, Sustainability and Diversity, and Equality and Inclusion.

Thousands of colleagues & customers tuned in to see highlights from the Report and listen to global business leaders Jean-Paul Agon, Chairman and CEO, L’Oreal, Alex Gorsky, Chairman and CEO, Johnson & Johnson, Valerie Jarrett, Member of the Board of Directors of Walgreens Boots Alliance and Dr Sally Uren OBE, CEO of Forum for the Future discuss the impact and learnings from the global pandemic on CSR.

If you were unable to join the live event, a playback of the broadcast is available here or click here to find out more about the 2020 WBA CSR Report.




What’s new at Boots? Find out the latest updates from the UK’s largest pharmacy-led health and beauty chain – from new products and services to important business developments.



Read the views of our team members at Boots, who are experts in their field. Find out what they think about the most important issues of the day – from healthcare equality to sustainability.


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Boots is the UK’s leading health and beauty retailer with over 52,000 team members and around 1,900 stores, ranging from local community pharmacies to large destination health and beauty stores.*

Boots serves its customers and patients for life as the leading provider of healthcare on the high street and the UK’s number one beauty destination. It offers an unrivalled depth and breadth of products, which incorporates its extensive own brand range and innovative portfolio of brands, including No7, the UK’s No1 skincare brand, Soap & Glory, Liz Earle Beauty and Sleek MakeUP.

2024 marks Boots’ 175th anniversary year. Founder John Boot opened a herbalist store in Nottingham in 1849 to offer an affordable alternative to traditional medicines. His son Jesse expanded the business to become a modern retailer and the biggest chemist in Britain. Throughout its history, Boots has listened, learned and innovated, and it continues to challenge itself to improve its products and services every day.

Boots is part of Walgreens Boots Alliance, which is a global leader in pharmacy-led, health and wellbeing retail.  More company information is available on

*Figures accurate as of 31 May 2024