You are here: Home Newsroom Features Changes to Boots Opticians: what can you expect when you visit?

Changes to Boots Opticians: what can you expect when you visit?

05 August 2020
Feature Brand

With an increased focus on ensuring colleagues and customers feel comfortable and are safe when visiting Boots Opticians, there’s been a few changes to how services, such our routine eye care appointments, are being carried out.

What can you expect to be different?

In all of the practices, new enhanced safety measures have been introduced. This includes:

  • Limiting the number of customers who can be in stores at any one time to support safe social distancing
  • Increased levels of personal protective equipment (PPE) so Boots Opticians colleagues can provide care safely
  • Additional deep cleaning procedures, which will take place throughout the day
  • Hygiene stations for customers to use
  • Moving to cashless payments only to minimise contact (so please remember to bring a debit or credit card if it’s needed

By running practices with appointment only, it ensures that social distancing guidelines are followed and allows Optometrists to change their PPE and deep clean between every patient.


What’s new at Boots? Find out the latest updates from the UK’s largest pharmacy-led health and beauty chain – from new products and services to important business developments.



Read the views of our team members at Boots, who are experts in their field. Find out what they think about the most important issues of the day – from healthcare equality to sustainability.


Media Resources

A you are a journalist looking for information and resources about Boot? Visit our media resources hub to access images, reports, spokespeople and videos.


Boots UK is the largest pharmacy-led health and beauty chain in the UK and its purpose is to champion everyone’s right to feel good. With over 2,200 stores and a team of around 51,000 colleagues, of which approximately 5,600 are registered pharmacists, the Boots brand has been at the heart of local communities across the UK since 1849. Boots UK is committed to providing exceptional customer and patient care and being the first choice for pharmacy, beauty, healthcare and wellness, alongside offering its innovative portfolio of product brands, including No7, the UK’s No1 skincare brand, Soap & Glory, Liz Earle, Sleek MakeUP and YourGoodSkin.

Boots UK is part of Walgreens Boots Alliance (Nasdaq: WBA) – a global leader in retail pharmacy, impacting millions of lives every day through dispensing medicines, and providing accessible, high-quality care. More company information is available at