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Boots UK Response

13 April 2016
Feature Healthcare

“We don’t recognise the claims in today’s press which are not representative of the 60,000 colleagues who work for Boots UK and our commitment to developing healthcare further. The health and wellbeing of all our colleagues is, and always has been, a priority for the business.
 
“Offering the best care to patients is at the heart of everything we do and this includes offering pharmacy services that are relevant to the changing needs of patients and healthcare systems. Our pharmacists are empowered to use their professional judgment to assess the appropriateness of a clinical service, and we make it clear to our colleagues that these services should not be undertaken inappropriately.
 
“We strongly believe that community pharmacy today, more than ever, plays a vital role in supporting the UK health system. Boots has significantly increased its contribution to UK healthcare over the last decade and we have never been more committed to serving and helping patients. This is why in our group we also financially invest in this approach, through improved store and support infrastructure, technology,  training of pharmacy teams. We constantly look for ways to enable our pharmacists to have even more time to focus on delivering great care and we now dispense more than 220 million prescriptions every year in the UK.

"Over the last ten years, our group has continued to significantly re-invest profit right across Boots UK. We are absolutely clear that the drive for strong financial performance has  never been to the detriment of our constant priority on pharmacy, and delivering the best healthcare services in the communities we serve.”

 

Boots UK Spokesperson, 13 April 2016

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Boots is the UK’s leading health and beauty retailer with over 52,000 team members and around 1,900 stores, ranging from local community pharmacies to large destination health and beauty stores.*

Boots serves its customers and patients for life as the leading provider of healthcare on the high street and the UK’s number one beauty destination. It offers an unrivalled depth and breadth of products, which incorporates its extensive own brand range and innovative portfolio of brands, including No7, the UK’s No1 skincare brand, Soap & Glory, Liz Earle Beauty and Sleek MakeUP.

2024 marks Boots’ 175th anniversary year. Founder John Boot opened a herbalist store in Nottingham in 1849 to offer an affordable alternative to traditional medicines. His son Jesse expanded the business to become a modern retailer and the biggest chemist in Britain. Throughout its history, Boots has listened, learned and innovated, and it continues to challenge itself to improve its products and services every day.

Boots is part of Walgreens Boots Alliance, which is a global leader in pharmacy-led, health and wellbeing retail.  More company information is available on boots-uk.com.

*Figures accurate as of 31 May 2024