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Boots opens its doors to a brand-new store of the future in Covent Garden

26 June 2019
Feature Brand

For 170 years Boots has sought to bring the best of health and beauty to the high street and at 11am on Thursday June 27 it is opening its new format store in Covent Garden. Brand new Beauty and Wellness halls will introduce exciting new brands, innovative experiences and access to expert advice. 

The new Beauty Hall will have over 300 brands including Fenty Beauty and Urban Decay, with advice on all the brands from the passionate and committed Boots Beauty Crew as well as Instagram points and two beauty studios. Covent Garden will also be home to Boots biggest ever wellness range, with 32 new brands including Beauty Kitchen and Equi. There will be a rehydration point for refilling water bottles and an Innocent bar for people to pick up snacks. In Pharmacy, there will be express pickup lanes, extra advice and consultation spaces and a warmer and friendlier waiting area with a great view over Covent Garden Market. 

This new opening has also created 130 new jobs within the 28,524square foot store, and the first 200 customers will get a goody bag with amazing hero products from Josh Wood, Urban Decay, Bybi, No7, and many more. The first 100 will even get a free pair of Ray-Ban Wayfarer sunglasses. 

There are lots of great experiences planned during launch week including yoga classes, hair colour consultations and makeovers. There will also be appearances from make-up artists and influencers such as Jordan Lipscombe, Anastasia Kingsnorth and Made in Chelsea’s Lucy Watson. 

Finally, there will be no single use plastic bags used in the new store; they have been replaced with unbleached paper bags. This is a continuation of Boots journey to reduce plastic use across the business with expected usage down across the chain by over 1000 tonnes this year alone. 

Sebastian James, Managing Director, Boots UK and ROI said"Our new Covent Garden store starts a journey of reinventing Boots for the future. The store is full of exciting beauty brands, ideas for living well and services to help you get better, all with the great care that Boots colleagues give. We will learn what people love and want from this shop and this will help us shape a blueprint for our whole 2,500 store estate.”




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Boots is the UK’s leading health and beauty retailer with over 52,000 team members and around 1,900 stores, ranging from local community pharmacies to large destination health and beauty stores.*

Boots serves its customers and patients for life as the leading provider of healthcare on the high street and the UK’s number one beauty destination. It offers an unrivalled depth and breadth of products, which incorporates its extensive own brand range and innovative portfolio of brands, including No7, the UK’s No1 skincare brand, Soap & Glory, Liz Earle Beauty and Sleek MakeUP.

2024 marks Boots’ 175th anniversary year. Founder John Boot opened a herbalist store in Nottingham in 1849 to offer an affordable alternative to traditional medicines. His son Jesse expanded the business to become a modern retailer and the biggest chemist in Britain. Throughout its history, Boots has listened, learned and innovated, and it continues to challenge itself to improve its products and services every day.

Boots is part of Walgreens Boots Alliance, which is a global leader in pharmacy-led, health and wellbeing retail.  More company information is available on

*Figures accurate as of 31 May 2024