Products

We know that you trust us to make sure the products you love to buy are sourced responsibly and ethically. That’s why we’ve made it our priority to ensure that all Boots brand or Boots exclusive products are produced by suppliers who treat their workers fairly and show a responsible attitude to the environment.

We work hard across both Boots and the WBA businesses to make this happen. Boots and the No7 Beauty Company work collaboratively at all stages of product sourcing and development to make sure this happens.

Here are some examples of the systems we have in place to help us do this:

  • We make sure our natural materials and ingredients are fully traceable back to their origin
  • When researching the potential of new products, we include sustainability information as well as traceability and biodiversity impact information in their assessment
  • We have introduced a supplier sustainability hub to record essential sourcing and sustainability information for our products. We have joined the SPICE initiative which enables us to measure the sustainability profile of packaging options
  • We have rigorous policies in place to ensure raw materials are sourced sustainably including wood, paper and palm oil
  • We are members of the UK Plastics Pact, a collaboration that brings together businesses from across the entire plastics value chain with UK governments and NGOs to tackle the issue of plastic waste
  • We are working collaboratively with our suppliers to improve both the visibility and sustainability of our supply chains through the launch of our Supplier Sustainability Program. Through this program we can pinpoint where the biggest risks exist and work with our suppliers to reduce them
  • We also have a set of minimum sustainability standards which we are working with our suppliers to align to, and all new products launched will comply

Supplier audit

Our in-house supplier assessment teams based in the UK and Far East work with approved external partners to assess every Boots brand and exclusive product supplier against theWalgreens Boots Alliance Ethical Trading Standard, ensuring they are working as hard as we do to protect their employees and the environment

  • Our own brand and exclusive supply chain is made up of over 400 sites in more than 35 different countries and as part of our ongoing ethical assessment programme we assessed over 250 sites during FY21, , working with them to improve their standards with follow-up action plans and ongoing reviews to make sure that standards are maintained
  • Our internal teams hold regular Ethical Trading conferences to meet and engage our global suppliers in the standards our customers expect of any Boots supplier
  • As well as our Boots experts, we also work with external organisations who challenge and support the ongoing development of our supplier assessment processes, and help our suppliers resolve any problems

Our supplier assessment teams work with approved external partners to assess every Boots brand and exclusive product supplier against the Boots ‘Code of Conduct for Ethical Trading’, ensuring they are working as hard as we do to protect their employees and the environment

  • Since 2002, we have audited over 2,000 supplier sites in more than 40 countries, working with them to improve their standards with follow-up action plans and ongoing reviews to make sure that standards are maintained
  • Our internal teams hold regular Ethical Trading conferences to meet and engage our global suppliers in the standards our customers expect of any Boots supplier
  • As well as our Boots experts, we also work with external organisations such as Business in the Community and the Gangmasters Licencing Authority who challenge and support the ongoing development of our supplier assessment processes, and help our suppliers resolve any problems

Sustainable materials and Boots

We all know about the burden placed on our environment around the world and the resulting decline in certain species, natural materials and resources.

Manufacturing and sourcing products responsibly is really important to us. In addition to the control systems we’ve already talked about, here are some further ways we are addressing some of the raw material sustainability issues to make sure we bring ethical ingredients to the products you love:

Forest products

  • we are committed to the aim of sourcing wood, pulp and paper products only from independently accredited sources such as those certified by the Forest Stewardship Council (FSC).
  • We support the WWF “Forests Campaign” which seeks to cut out the trade in illegal and unsustainable timber, by working together with business to influence government

Palm Oil

  • We were one of the first retailers to join the 'Roundtable on Sustainable Palm Oil’ (RSPO), an organisation dedicated to improving the sustainability of the international palm oil supply chain
  • We have  use 100% RSPO Certified Sustainable Palm oil in our including the use of credits for palm oil derivatives. We review these annually and are increasing the number of derivatives sourced from Physically Certified Sustainable Palm oil . We report progress via the Round Table on Sustainable Palm Oil (RSPO), annual communication of progress and our CSR reports

Animal welfare

  • Since 2011, all tuna used in Boots brand and exclusive food is sustainably sourced, caught by pole and line to help protect marine life and maintain biodiversity
  • Since November 2017, only free-range eggs and free-range egg derived ingredients have been used for all Boots brand and exclusive food products developed with Boots
  • No animal testing is undertaken by Walgreens Boots Alliance. We do not conduct animal testing on our owned brand products or on ingredients used in these products.

Natural products

  • Products such as sponges, or loofahs are only made from renewable sources where we know the product’s origin and harvesting methods
  • We never source products made from or negatively impacting endangered species (as listed in Appendix 1, Convention for International Trade in Endangered Species (CITES))

Water

  • We consider the implications for water scarcity in the area where the raw material or product has been sourced, and the impact of the water required to use the product in the areas where the product is being sold. We assess our raw material sources to reduce the water impact of materials we use

What’s next

We’re committed to working  hard to offer you amazing products made with sustainable ingredients and will continue to work alongside the No7 Beauty Company part of the WBA group to ensure all measures are aligned and meet our rigorous standards.  Take a look at some of the work No7 Beauty Company are doing in this space.

And as part of this work we are focusing on our commitment alongside the No7 Beauty Company to meet our Plastics Pact commitments by 2025. This means tackling plastic waste, changing the way we design, produce, use, re-use, dispose and reprocess plastics is high on our agenda.