As a product developer and a retailer of thousands of products, from No7 makeup through to Soltan sun cream, we know that what goes into the manufacture of a product is just as important to our customers as what comes out.

Chemicals and Product Ingredients

Our approach to the safety of the chemicals and ingredients used in the products we sell is comprehensive and evolving. We are committed to meeting the needs of our consumers and have developed the following approach.

Chemicals Management

At Boots UK, part of Walgreens Boots Alliance, we understand that our consumers want to feel confident that the products they use are safe for their intended purposes. This means that the products we sell are rigorously analysed for compliance with all applicable laws and regulations and our own higher standards. To formalise this commitment, Boots UK and Walgreens Boots Alliance has implemented a chemicals management programme that assesses and restricts the use of certain chemicals or ingredients in products sold in our stores and online. Our Chemical Policy Statement can be found here.

Chemicals occur in all aspects of life, most of them naturally. Others are manufactured or synthesised using industrial processes. While the vast majority of chemicals people encounter everyday are safe, scientific analysis has shown there are risks associated with the manufacture or use of certain chemicals at certain levels, leading regulatory bodies to ban or restrict their use in specific geographies.

As a consumer-facing company we are aware that there is customer concern about the safety of certain chemicals that are not restricted by law. Additionally, our own product safety analysts may come to a different, stricter conclusion than some regulatory bodies. To address these concerns, Walgreens Boots Alliance has developed a Restricted Substances List for chemicals or ingredients in baby, personal care and household cleaning products within Boots UK and Walgreens owned brands and exclusive consumer retail lines. We have begun the process of reformulating products in these categories with the goal of removing ingredients on the Restricted Substances List by the end of 2021.

We intend to report annually on the progress we have made in removing restricted ingredients and update our Restricted Substances List – which can be found here - as more scientific information becomes available.

We are also examining additional ingredients within our beauty and personal care products to determine if we may restrict them in the future. This internal Stewardship List will be refined and reviewed on an ongoing basis.

In addition, we actively participate in the cross-industry, collaborative Beauty and Personal Care Products Sustainability Project, which has led to the development of a rigorous process for evaluating beauty and personal care product sustainability. We intend to provide updates regarding how we are implementing these additional processes.

Safer Alternatives

Walgreens Boots Alliance is working to enable consumers to make informed choices by encouraging suppliers to obtain credible certifications (including third-party certifications such as EPA Safer Choice and Cradle to Cradle Certified) and to make it easy for consumers to find these more sustainable products.


In addition to removing certain chemicals, we believe in providing consumers with transparency and the information they want on ingredients in the products they use. Walgreens Boots Alliance intends to list the ingredients in all owned brand household cleaners on their respective product labels by the end of 2019. In addition, we encourage all suppliers of formulated products to endeavour to publicly disclose intentionally added ingredients.

For decades we have applied our precautionary approach to the choice of chemicals we use in products ensuring that the materials we use continue to meet the highest safety profile