We are here to help our customers look and feel better than they ever thought possible. With around 2,336* health and beauty stores across the UK, around 85%* of the population is estimated to be within 10 minutes of a Boots store.
We have developed a multi-format strategy for our stores, focusing on giving our customers more of what they want and need in the right place, with the care of our friendly and professional colleagues, and the ability through our Order & Collect service to access any product available at Boots from any store. These formats are:
- Local pharmacy: Healthcare-focused community stores. We aim to reach even more of our customers where they want us and work closely with other local healthcare providers to keep local communities healthy.
- Health and Beauty: Edge of town, convenience and high-street stores, offering pharmacy-led care and acting as a destination for shopping by also offering a wide range of products including all Boots leading brands.
- Flagship store: Our widest healthcare offering, including extensive pharmacy services, Boots Opticians practices and Boots Hearingcare locations and our biggest range of premium beauty and exclusive brands.
- Travel and airport stores: have targeted ranges to meet the last minute needs of our customers when they are travelling.
*Figures as of August 31, 2020, excluding equity method investments