Boots in numbers

We are the largest pharmacy health and beauty chain in the UK and are at the heart of community based health and beauty. Here are some of the key numbers from across our business:

Employees

  • We employ over 51,000 Boots UK team members*
  • Over 20,000 of our team members are healthcare professionals, of which around 5,370 are registered pharmacists
  • We now have over 1,000 Boots Beauty Specialists in our stores

 

Store footprint

  • We have over 2,260 stores, 550 Boots Opticians practices, and 533 Boots Hearingcare locations
  • 22 new stores opened in 2021 and 2022
  • 85% of the UK population is within 10 minutes of a Boots store

 

Boots.com and omnichannel

  • Boots.com is the UK’s number one health and beauty website
  • 14.6m active Boots Advantage Card members (including via the Boots App)**
  • In 2021 we launched a trial partnership launched with Deliveroo, delivering over 700 health and beauty products in as little as 20 minutes from 14 pilot stores. Further store roll out is due in 2022. 
  • Next day Click & Collect is available at over 1,600 Boots stores
  • Boots.com now operates with plastic-free deliveries***

 

Healthcare

  • Boots provides dispensing and essential healthcare services on behalf of the NHS with over 2,140 pharmacy contracts across the UK
  • On average, we dispense around 3.76 million items per week
  • We offer over 100 healthcare services online or in store such as acne treatment, period pain relief and mental health support
  • Boots Online Doctor Services launched 45 new services in 2021 to provide quick and easy healthcare advice and prescription medication, without the need for a GP visit
  • In 2022, Boots launched on-demand mental health services including the Boots Online Doctor Depression & Anxiety Treatment

 

Beauty

  • Boots is the number one high street and online beauty destination in the UK
  • Boots has over 100 Beauty Hall Stores in the UK
  • We have introduced 68 new and iconic brands in the last two years
  • Boots is home to over 500 beauty brands in-store and online 
  • Our 641 Boots Macmillan Beauty Advisors offer beauty support and advice in store to customers living with cancer

 

Find more Boots statistics and figures in our latest Boots at a Glance report available in our Newsroom

*Figures as of February 28, 2022

** Active members who have used their card at least once in the last six months

***Aside from 0.2% of orders. These orders are packed in bioplastic, a compostable, starch-based material that is sustainably created while also being durable enough for large items, to withstand transport to customers.