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Partnership with Macmillan


Boots and Macmillan: Working together to improve the lives of people living with cancer

macmillan cancer support logo

If you have any questions about living with cancer, call the Macmillan Support Line free on 0808 808 0000
(Monday - Friday, 9am - 8pm).
Alternatively, visit

Here at Boots we are at the heart of the nation’s healthcare needs, whether it’s through the simple provision of plasters or in supporting customers and patients with more serious health issues, like diabetes, asthma and cancer. We’ve been working with Macmillan Cancer Support since 2009 to ensure that everyone across the UK, personally or indirectly affected by cancer, can access the best cancer information and support in their local community.

We want to have a positive impact on the lives of those affected by cancer by giving them what they need at the right time. Our partnership with Macmillan means we have been able to significantly increase the amount of cancer information and support we can give to our customers. And, because we’re Boots, we do this in accessible and trusted high street stores, in the community, as well as online.

A few years ago Boots customers and colleagues voted for Macmillan to be our national charity partner because so many people have been touched by cancer or have had their lives improved through the support of Macmillan. The partnership is another way we can show our commitment to providing excellent customer care and there are plenty of ways we’ve been getting involved – and lots of highlights to share.

Together we can genuinely make a difference to our customers’ lives.

Our achievements

Since our partnership with Macmillan began there have been so many wonderful achievements. Here are three big examples that we are proud to share:

Boots Macmillan Information Pharmacists
  • Since September 2012 we’ve trained more than 1,700 of our pharmacists to be Boots Macmillan Information Pharmacists, which has greatly exceeded our target
  • Boots Macmillan Information Pharmacists are Boots pharmacists who have volunteered to receive bespoke training to support people affected by cancer. By improving access and connecting people to Macmillan information in Boots stores we will support them, and their loved ones, at every stage of their cancer journey and beyond, in a trusted and familiar environment.

Kim Baker, Boots Macmillan Information Pharmacist comments:

kim bakerFor people affected by cancer, there can be times when they need to access additional information and support.  Community pharmacy can be an accessible and convenient port of call for this information in a trusted environment.

As Boots Macmillan Information Pharmacists we can offer additional guidance on the wider issues that affect those living with cancer and not just those relating to medicines. Whether it’s financial concerns, questions about travelling abroad or speaking to loved ones about their illness, people can now talk to a Boots UK pharmacist who can connect them to the Macmillan services they need. Based on the conversations I have had with customers affected by cancer, talking things through can make a real difference and can have a positive impact on their lives and the lives of their family and friends.

When people stop their treatment they often find that interaction stops, they are on their own. There are lots of people who don't know where to turn to for help. When I have spoken to people about what support is available they have been so grateful.

Find out more here
Miles for Macmillan

This began life as a company-wide initiative to raise funds and awareness for Macmillan Cancer Support. Our teams walk, run, climb and generally get moving (including exercise bikes in the support office), to gain sponsorship. More recently it has been extended to include anyone wanting to be involved.

  • Every mile counts! All the miles covered by Boots UK colleagues and customers counted towards our 290,000 mile target, which represented one mile for every person diagnosed with cancer every year in the UK
  • At the very first Macmillan Big Walk in September 2012 around 1,500 people, including Boots colleagues, friends, families and members of the general public, took part in Macmillan’s Big Walk at Clumber Park in Nottinghamshire. Macmillan supporters of all ages turned up to walk, or run, two or ten miles to help raise vital funds to improve the lives of people affected by cancer
  • big walk september 2012
  • olympic torchA special thank you also to the 45 volunteers from Boots who helped make the event a huge success, including our Olympic torchbearers Tam Seamark and Vicky Weatherby who brought a touch of Olympic magic to the event by giving Macmillan supporters the chance to pose for photos with their torches
  • Our supply team took the Big Walk to the extreme by walking from the Boots UK Nottingham support office to Clumber Park during the night – an incredible 36 miles!
  • The commitment from Boots colleagues continued across the UK, from Regent’s Park in London to Holyrood Park in Edinburgh, with many more Miles for Macmillan Walks. Our North Division team joined together in a torch relay challenge during 13 August - 28 September 2012 following the path of the London 2012 Olympic torch relay, walking and passing a baton from Stranraer to Pontefract
  • Big Beautiful Walks: In August and September 2013, in a bid to help families keep active, Boots UK and Macmillan Cancer Support encouraged people to get out there and make time for what matters to them, by gathering their families and children for a lovely day out and rediscovering the joy of walking together, all while raising money to help support the two million people living with and beyond cancer in the UK. There were nine walks that offered three and eight mile routes in countryside locations across the UK so everyone regardless of age and ability could take part

    big beautiful walks

Boots UK colleagues and customers have raised more than £6.5 million since the partnership began, and we are continuing to raise significant funds for Macmillan. Our Finance Team raised an incredible £94,000 by inviting colleagues, suppliers and Macmillan professionals to a Ball for Macmillan, and through a number of additional Miles for Macmillan challenges throughout the year.