Omnichannel

We are committed to making sure our customers are able to shop with us when, how and where suits them best.

So as an innovative omnichannel retailer, we offer a range of ways for customers to shop with us and access our advice, including:

  • Tap into Boots in-store ordering. All stores have iPads to help customers order from the widest Boots range in any store, for delivery the next day to the same store, a different store or other address
  • The Boots app gives you exclusive offers that you can load directly onto your Boots Advantage Card.
  • Order photo prints from your phone, Facebook and Instagram
  • Our boots.com e-commerce site is also mobile optimised
  • Sharing inspiration, expertise as well as the latest events and offers through our social media channels
  • Dedicated customer care team on Facebook and Twitter, or access to health information at BootsWebMD.com.