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New targets

Our targets for 2011/12

Community

  • Continue to deliver our strategic partnership with Macmillan Cancer Support, providing accessible cancer information and advice to our customers, increasing customer recognition and raising £2 million
  • Develop our 'Miles for Macmillan' colleague campaign  increasing colleague participation to 15,000. Work with Macmillan Cancer Support to develop the 'Miles for Macmillan' customer offer, increasing customer participation and fundraising levels
  • Deliver Pharmacist, healthcare team and general colleague engagement for Macmillan Cancer Support through increased participation in e-learning, CPD and volunteering programmes 
  • Provide £250,000 financial support to Nottinghamshire charities and voluntary organisations through the Boots Charitable Trust. Aim to continue to support 50 organisations, building on our 40th anniversary year
  • Deliver our 8th year of support for BBC Children in Need raising £500,000 through colleague and customer fundraising 

Environment

  • As part of our May Day Commitment, reduce the carbon footprint of Boots legacy stores by 30% by 2020 compared to 2005
  • Reduce like for like commercial transport carbon dioxide emissions by 10% by March 2012 compared to 2007/08 out-turn
  • Reduce total like for like waste tonnage by 10% by March 2013 compared to 2007/08 out-turn
  • Achieve a 20 percentage point reduction in proportion of waste sent to landfill by March 2013 compared to 2007/08 out-turn
  • Deliver £1.5 million energy cost (and carbon) savings through improved energy awareness behaviour during non- trading hours (in our top 700 stores)
  • Deliver key sustainable sourcing elements of our 2011/12 product sustainability programme, specifically:
    • All tuna used in our lunchtime foods (sandwiches and salads) will be sustainably sourced, caught by pole and line, to help protect marine life and maintain biodiversity
    • We will reach our target of 70% of Boots brand products and goods not for resale containing wood, pulp, paper and board to be accredited by the Forest Stewardship council (FSC)
    • All Boots brand products containing palm oil based ingredients will support sustainable sourcing practices through the interim purchase of Greenpalm certificates, moving to independently Certified Sustainable Palm Oil (CSPO) by 2014

Marketplace

  • Further extend the Boots Global Sourcing unannounced audit programme to cover additional countries in the Far East, Eastern Europe and USA
  • Work with external bodies in England and Wales to support growth and development of effective retail crime partnerships and ensure that strategies are an integral part of Business Improvement District business plans
  • By 2012/13 deliver, quantify and report on the reduction in overall sustainability impact of Boots and Exclusive brands
  • Continue to work with the Department of Health and the British Retail Consortium to support and implement the public health agenda

Workplace

  • Review and develop a revised 3 year plan for Diversity, including the best way to communicate and train our people on Diversity 
  • Deliver our second Work Inspiration week for 100 young people at our Nottingham support office, landing a similar programme in our stores that aims to host 3,000 young people during the year
  • Develop two e-learning modules for our pharmacists to support customers affected by cancer as part of our partnership with Macmillan Cancer Support
  • Launch and promote our new colleague wellbeing commitment, including the availability of healthy minds, healthy backs and online health assessment resources
  • Review and refine our safety management systems for stores  and comprehensively review our fire risk assessments and fire safety standards in stores