Corporate Social Responsibility

"For Boots UK, it's almost impossible to overstate how much Corporate Social Reponsibility (CSR) matters. We're one of Britain's most trusted brands, with a reputation built on the contribution we've made to the nation's health over a century and a half. So we must not just be seen as a leader in social responsibility, but be recognised as one. That's why we've made the decision to put our CSR programme at the very heart of our business."

This area of our website provides details of the processes, policies, initiatives and performance against a wide range of targets within Boots UK, the UK's leading pharmacy-led health and beauty retailer.

As a member of Alliance Boots, the Boots UK information within this area is supplementary to the 2010/11 Alliance Boots CSR report which covers CSR activities and processes across the whole Group.

We have a long and proud history of publicly reporting our approach and ongoing performance in reducing our environmental impacts, (we first publicly reported our carbon dioxide emissions in our Environment Report 1999), and our societal impacts, as well as reporting our progress against a wide range of key performance indicators, examples of which are given in the targets section of this website.

We hope you enjoy browsing our website and viewing some of the exciting and innovative work we're doing in the area of CSR that demonstrates our commitment to sustainability as a key driver of business growth.

Key contact details of relevant topic experts in our business are provided at the end of each CSR section.